How do I add an authorised person to my account?

If you need someone else to make changes to your CommsMobile account on your behalf, you’ll need to give them the authority to manage the account as well. This is also known as 'delegating authority.' Delegating authority doesn't prevent you from continuing to manage your own account. Here's how to give someone authority, depending on whether you have a CommsMobile internet account or a CommsMobile mobile account.

Authorising Someone on an Internet Account

  1. Log in to your CommsMobile account.
  2. Choose Manage broadband.
  3. Under ‘Personal details,’ select View details.
  4. Under ‘Authorised person's details,’ click Add details.
  5. Follow the prompts to enter the authorised person’s details.


Authorising Someone on a Mobile Account

You can authorise someone to manage your CommsMobile mobile account by sending a message to us.


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Still Need Help? 

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Call us at 1300 044 116