How do I read and understand my mobile bill?

When it comes to managing your CommsMobile account, understanding your invoice is crucial. Your monthly invoice provides you with a summary of all your recent charges, payments, and credits. In this guide, we will break down the different sections of your invoice, making it easier for you to understand and manage your expenses.

Types of CommsMobile Invoices

It is important to note that there are two types of CommsMobile invoices:

  1. Monthly Invoices - These invoices cover your regular monthly billing cycle and show a 'service period' on the left-hand side of the invoice.
  2. One-Off Invoices - These invoices are issued to cover data top-ups and other one-off expenses and do not show a service period.

Understanding Your Invoice in Detail

Here's a section-by-section breakdown of your CommsMobile invoice.

Credit - The top section of your invoice shows any credits that were applied to your account in the previous month. These credits could be from promotional bonuses, discount codes, or store-bought SIM deals. This section also includes any payments made into your account.

Mobile - The middle section of your invoice shows your standard monthly charges if it is a monthly invoice. For one-off invoices, this section shows the cost of the data top-up or other one-off expenses from the service period. The total charges for the invoice are displayed at the bottom of the box.

GST - Underneath the total charges section, you will see the amount of Goods and Services Tax (GST) that was included in the previous month. This amount is calculated based on the balance of the total credits and total charges.

Amount Due - This section displays the total amount due for the month. It is calculated from the total of the month's credits and charges and shows whether you owe anything on the invoice. If the total is zero, your credits covered all of your charges. If it is above zero, the amount shown was charged to you on the due date using your chosen payment method.

Finding Your Recent Invoices

If you're looking for your recent invoices, you can easily find them on your CommsMobile account. Simply log in to your account and go to the 'Billing' section. Here, you can view and download all your recent invoices.

In conclusion, understanding your CommsMobile invoice is crucial to manage your expenses effectively. By following this guide, you can easily navigate your invoice and keep track of your mobile expenses.

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