How do I set up a mobile or data plan service?

Seen a CommsMobile data plan you’re keen on? Here’s how to make the dream a reality.


Step 1 – Set up a CommsMobile account

If you’ve already got a CommsMobile account, you can skip this step. Otherwise head to our account registration page and share a few details with us:


  • Name
  • Date of birth (you need to be 18 or over to set up an account)
  • Email address

Enter an account password, hit the ‘Create account’ button and voila – you’ve got yourself an account.



Step 2 – Order a free mobile SIM

Assuming you don’t already have one, you’ll need to get your hands on a CommsMobile SIM. Here’s how:


  1. Log in to your CommsMobile account using the website or portal.
  2. Find the ‘Add a mobile or data plan’ box and hit Order a SIM.
  3. Put in your address.
  4. Find something to do for 2–4 days while your free SIM gets delivered.


Step 3 – Activate your SIM

Now we’re getting to the good stuff. You’ll need some payment details handy – you can use Mastercard, Visa or PayPal to get things rolling. (Note that you can’t use a prepaid card to set up your service.)


  1. Log in to your CommsMobile account using the website or app.
  2. Find the ‘Add a mobile or data plan’ box and hit Activate a new SIM.
  3. Follow the prompts to choose a plan and get your mobile service all set up.

These might also help: 

How do I set up Voicemail?

How do I set up Voicemail?

How do I check if Call Forwarded is on?

How do I check if Call Forwarded is on?

How do I turn off Call Forwarding?

How do I turn off Call Forwarding?

Still Need Help? 

Call us for help between 9am and 6pm (AEDT) 7 days a week.

Call us at 1300 044 116