I’m having trouble activating my CommsMobile SIM

If you're facing difficulties with the setup and activation of your CommsMobile SIM, here are some troubleshooting tips: 

  • Retry the setup and connection process if you haven't already done so. 
  • Double-check that your SIM card is correctly inserted into your phone. 
  • Power off and on your device. 
  • Try inserting your CommsMobile SIM into another unlocked device to see if it works there. If it does, it's possible that there is an issue with your current device. 

Having trouble connecting?  

Don't worry, CommsMobile is here to assist. Just send us a message and we'll guide you to log in to your account, and then follow the prompts. 

Still Need Help? 

Call us for help between 9am and 6pm (AEDT) 7 days a week.

Call us at 1300 044 116