There could be a few reasons you're experiencing difficulties in topping up your data with CommsMobile:
- Insufficient funds: Please ensure that you have enough money in your bank account to cover the costs of your top-up.
- Outdated payment details: Double-check that your most recent payment information is up-to-date.
- Exceeded data top-up limit: Please note that there is a maximum limit of 40 data top-ups per billing cycle.
If you have verified all of the above and are still encountering issues with topping up your data, kindly send us a message. We will investigate the matter and respond to you within 24 hours with an update.